Where to look
For questions about retention, data sharing, or AI use, request the applicable written information before relying on an assumption. Share confidential documents only through an approved access-controlled channel.
BASA HELP
Is our data private, and is it used to train AI?
Use the current Privacy Policy and your agreement with Basa for data-use questions. Team access and a private deal link are different kinds of access.
Still need help?
For a question about a deal, contact the person who sent it. For product help, submit a support ticket and the Basa team will respond.