Help
For brands, agencies and teams

Whose turn is it?

Short answer

Check the deal’s status and the action available on the page. Together they show what needs attention.

Common situations

  • Outreach Sent or Proposal Sent: the creator is usually being asked to respond.
  • Rate Received or Counter Received: the team usually has something to review.
  • Contracting: check the designated signer and signing order.

If the status and available action disagree, keep the exact message and ask Support. Do not send a second response just to test the state.

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A question about your deal?

Rates, dates, the brief or payment: ask the brand or agency that sent the deal. They wrote the terms.

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