For brands, agencies and teams

Why can’t I log in yet?

Short answer

Follow the verification or review instructions shown for your account.

Check your access

  1. Sign in with the account you registered.
  2. Read the exact message on screen.
  3. Complete the requested step through the official Basa page.
  4. If access is still blocked, note the message and contact Support.

Never share your password, verification code, or recovery code. A verification label alone does not say which check is outstanding.

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Rates, dates, the brief or payment: ask the brand or agency that sent the deal. They wrote the terms.

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