What to include
Name the opportunity, your last response, and the question you need answered. The brand decides how and when to move the opportunity forward. Basa does not promise a reply time on the brand’s behalf.
Was this helpful?
For creators · No account needed
The brand has gone quiet
Short answer
Check the current deal status, then follow up with the brand through your original trusted conversation.
Still need help?
A question about your deal?
Rates, dates, the brief or payment: ask the brand or agency that sent the deal. They wrote the terms.
Basa isn’t working?
A link won’t open, a page won’t load or something looks wrong. Tell us and the Basa team will answer.
Contact Basa support