BASA HELP

A creator declined and I don’t know why

Look in the deal record for the decline reason and any note. The email may contain less detail.

Steps

  1. Open the declined deal.
  2. Read the recorded reason, note, and time.
  3. If more context is needed, ask through your trusted conversation.

If no note was entered, the selected reason may be all that was provided. Check the available Restore or Reopen action if both sides want to revisit the opportunity.

Related help

Still need help?

For a question about a deal, contact the person who sent it. For product help, submit a support ticket and the Basa team will respond.

Contact Support