BASA HELP

What happens when a teammate leaves?

Review and reassign the teammate’s active deals before removing access.

What to do, as Admin

  1. Go to each active campaign and find deals assigned to the departing teammate.
  2. Change the Team Member assignment on each one. See Deactivate, reactivate, or reassign a deal.
  3. Tell the new owner directly. Include the current terms and next action in the handoff.

Removing their account access

Go to Settings, then Team, and click Remove next to their name. This removes their access to your team right away, so reassign their deals first, above.

Still need help?

For a question about a deal, contact the person who sent it. For product help, submit a support ticket and the Basa team will respond.

Contact Support