BASA HELP

What notifications will I get, and when?

Notification behavior depends on the event and your workspace setup. The deal or contract itself always shows the current status and next action.

Staying up to date

  1. Open the relevant deal or contract.
  2. Review its current status and next action.
  3. If you are unsure what your workspace sends and to whom, confirm current notification behavior with your setup owner or Support.

Recipients depend on the event and deal setup. Do not assume every teammate or representative is copied, or that an email proves someone has read the update.

Still need help?

For a question about a deal, contact the person who sent it. For product help, submit a support ticket and the Basa team will respond.

Contact Support