BASA HELP

Why is there no "Paid" status?

A payment status in Basa is not confirmation that money reached the creator.

What to check

Draft, Approved, or Will Pay describes the payment record, not bank settlement. Confirm payment with the finance team or payment provider and keep their receipt.

Do not interpret Will Pay as Paid. For a dispute or missing payment, use the agreement and the payer’s process rather than relying on a planned status alone.

Still need help?

For a question about a deal, contact the person who sent it. For product help, submit a support ticket and the Basa team will respond.

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