For a payment question
Check the signed agreement, agreed invoice process, and payment contact. Ask the brand or payer for confirmation if money has not arrived. A planned payment or status in Basa is not proof that funds reached your account.
BASA HELP
Does Basa pay me?
The brand or its payment provider pays you, not Basa.
Still need help?
For a question about a deal, contact the person who sent it. For product help, submit a support ticket and the Basa team will respond.