What to do
If another signer is next, wait for that person. If you finished but the page still shows your step, refresh and reopen the contract. If the views continue to disagree, ask the brand to check the signing request.
BASA HELP
The signing service and Basa update status separately.
If another signer is next, wait for that person. If you finished but the page still shows your step, refresh and reopen the contract. If the views continue to disagree, ask the brand to check the signing request.
For a question about a deal, contact the person who sent it. For product help, submit a support ticket and the Basa team will respond.