What to do
If another signer is next, wait for that person. If you finished but the page still shows your step, refresh and reopen the contract. If the views continue to disagree, ask the brand to check the signing request.
Was this helpful?
For creators · No account needed
I signed but it still says waiting
Short answer
The signing service and Basa update status separately.
Still need help?
A question about your deal?
Rates, dates, the brief or payment: ask the brand or agency that sent the deal. They wrote the terms.
Basa isn’t working?
A link won’t open, a page won’t load or something looks wrong. Tell us and the Basa team will answer.
Contact Basa support