What to do
Refresh, use a current standard browser, and avoid an in-app browser or extension that blocks embedded content. If the signing interface still does not appear, ask the brand to check the signing request and next step.
Was this helpful?
For creators · No account needed
The signing page won’t load
Short answer
Basa can embed the connected e-signature service in the contract page.
Still need help?
A question about your deal?
Rates, dates, the brief or payment: ask the brand or agency that sent the deal. They wrote the terms.
Basa isn’t working?
A link won’t open, a page won’t load or something looks wrong. Tell us and the Basa team will answer.
Contact Basa support