What to do
Refresh, use a current standard browser, and avoid an in-app browser or extension that blocks embedded content. If the signing interface still does not appear, ask the brand to check the signing request and next step.
BASA HELP
The signing page won’t load
Basa can embed the connected e-signature service in the contract page.
Still need help?
For a question about a deal, contact the person who sent it. For product help, submit a support ticket and the Basa team will respond.