For brands, agencies and teams

I see a raw code instead of a status

Short answer

If a status appears as code or unreadable text, keep a screenshot and the exact wording.

Steps

Do not guess at a signing or payment action based on an unclear status.

Was this helpful?

A question about your deal?

Rates, dates, the brief or payment: ask the brand or agency that sent the deal. They wrote the terms.

Basa isn’t working?

A link won’t open, a page won’t load or something looks wrong. Tell us and the Basa team will answer.