BASA HELP

Who is the signatory?

The signatory is the person designated to sign for a party to the contract.

Before signing

  1. Check the person’s name and email.
  2. Confirm they are authorized to sign.
  3. Check the signing order and connected signature account.
  4. Review the agreement before opening the signing step.

A team role and a contract’s designated signer are related but different checks. Ask the deal owner if they do not match.

What is a signature connection?

The connected e-signature account is the service used for the signing step. Check the account with the deal owner before sending.

Still need help?

For a question about a deal, contact the person who sent it. For product help, submit a support ticket and the Basa team will respond.

Contact Support